Xentel - Our Services



Event-driven Enhancement Media-driven Enhancement Donor Relationship Enhancement	List & Data Services Teleservices & Fulfillment Creative Services

Xentel

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Services

Event-driven Enhancement - The Company's creative and concept team is constantly developing and refining its entertainment and other products. Event tours are managed from the Fort Lauderdale, Toronto and Calgary offices.
Media-driven Enhancement - Xentel has formed an exclusive relationship with MediaNet Communications Corp. MediaNet works with Xentel client service organizations, and registered non-profit groups, to help get their message heard in the markets they serve.
Donor Relationship Enhancement - Xentel's relationship-based, integrated database and direct marketing services incorporate direct mail, tele-services and the internet. These cornerstones of building and maintaining productive, effective relationships with a large base of supporters are all in one affordable package.

List and Data Services - The Company's extensive data and MIS resources are housed in Calgary, where systems management and upgrading are ongoing and new list resources are constantly developed and tested. All offices are linked real-time to a dedicated, continental wide area network and Intranet. Sales management and productivity reports can be extracted in real time.

Teleservices and Fulfillment - Xentel operates 21 predictive dialer equipped regional sales centers strategically located throughout North America to sensitively and effectively promote your organization.
Telephony programming, development, assembly, sales and primary technical support staff are based in Calgary. Technical support staff are also located in Toronto and Fort Lauderdale and provide 24/7 support to all Xentel operations.

Regional fulfillment and customer service centers are strategically situated to best serve our call centers and clients. Each sale and pledge is immediately and automatically registered on the Company's centralized transaction management system. Within 24 hours of a sale, a personalized fulfillment package is mailed from the respective regional center. Payments are mailed back by customers to the same center and deposited to the appropriate project accounts. Credit card payments are taken over the phone and processed online through Xentel electronic banking arrangements with major banks.
Creative Services - Full internet and print and design and production facilities are located in Calgary where the company has an excellent source of creative multimedia talent. Xentel has access to first class suppliers, subcontractors and printers at highly competitive prices.

Event-driven Enhancement - Media-driven Enhancement - Donor Relationship Enhancement - List & Data Services - Teleservices & Direct Mail - Creative Services

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